Team Lead - Asset Service Manager (ASM) – Loan Servicing

Hiring for: A leading private sector bank in India, offering a wide range of banking and financial services to corporate, retail, and institutional clients.

Role: Asset Service Manager (ASM) – Loan Servicing - TL

Experience: 3 to 8 years

Location(s): Mumbai

Type: On-site / Permanent

Salary: Up to INR 15 LPA

Role Details

The Asset Service Manager (ASM) will manage end‑to‑end servicing lifecycle for corporate and SME loan clients, ensuring documentation accuracy, compliance, stakeholder coordination, and SLA-based execution.

Overall Job Description:

A. Documentation Management & Loan Lifecycle Support - Collate, scrutinize and validate loan documentation. - Identify documentation gaps and follow up for closure. - Coordinate for deviations and sanction alignment.

B. Regulatory & Compliance Processing - Manage post-sanction KYC checks and submissions. - Track and obtain regulatory documents (UFCE, rating, insurance, DDR, stock statements, etc.). - Manage LEI updates. - Handle statutory notices.

C. Consortium / Multiple Lender Coordination - Follow up with lenders and clients. - Manage Pari Passu/NOC requests. - Track and close deferrals.

D. Client Servicing & Issue Resolution - Act as servicing contact for corporate/SME clients. - Process client requests for certificates, statements, clarifications. - Address escalations with internal teams.

E. Operational Workflow, Coordination & MIS - Coordinate with CAD Central and zonal teams. - Upload documentation into systems. - Track pending items (deferrals, vendor payments). - Participate in client connects. - Support implementation of PSN conditions.

Desired Behavioral / Functional Traits

A] Functional Skills: Loan documentation, CAD/credit operations, regulatory knowledge, consortium experience.

B] Technical Skills: Excel, Word, Outlook, workflow systems.

C] Behavioral Competencies: Attention to detail, communication, SLA adherence, problem-solving, client-centricity