Non-Resident Relationship Manager (Delhi and NCR)

Hiring for: A leading private sector bank in India, offering a wide range of banking and financial services to corporate, retail, and institutional clients.

Role: Non-Resident Relationship Manager (Delhi and NCR)

Positions: 1

Experience: 6 to 10 years

Location(s): Delhi, Gurgaon, Noida, Faridabad, Ghaziabad

Type: On-site / Permanent

Salary: Up to INR 18 LPA

Job Title: Non-Resident Relationship Manager (NR RM)

Department: Retail Banking / Wealth Management

Role Purpose

The NR RM will be responsible for managing and growing relationships with Non-Resident Indian (NRI) clients by offering a comprehensive suite of banking, investment, and wealth management solutions. The role focuses on acquisition, portfolio growth, and delivering superior customer experience to NRI clients.

Key Responsibilities

1. Client Acquisition & Relationship Management

• Acquire new NRI clients through referrals, digital channels, and branch network.
• Manage a portfolio of NRI customers (NRE/NRO accounts, FCNR deposits, etc.).
• Build long-term relationships by understanding client needs and providing tailored solutions.
• Act as a single point of contact for all banking requirements.

2. Business Development

• Drive CASA growth, term deposits, and cross-sell of banking products.
• Achieve revenue targets through investment and insurance product distribution.
• Promote remittance products and forex services.
• Identify opportunities for wealth management and portfolio enhancement.

3. Product & Service Delivery

• Offer solutions across:
• NRE/NRO Savings & Fixed Deposits
• Forex & Remittance Services
• Investment Products (Mutual Funds, Bonds, PMS)
• Insurance Products
• Ensure seamless onboarding and KYC compliance for NRI clients.

4. Compliance & Risk Management

• Adhere to regulatory guidelines applicable to NRI banking (RBI, FEMA).
• Ensure proper documentation and due diligence.
• Monitor transactions to prevent fraud and ensure compliance.

5. Customer Experience & Engagement

• Provide high-quality service through regular engagement (calls, virtual meetings, visits during India trips).
• Resolve client queries and escalations promptly.
• Organize NRI engagement events/webinars.

6. Stakeholder Coordination

• Collaborate with internal teams (Forex, Wealth, Operations, Compliance).
• Coordinate with overseas correspondents/partners where required.

Education

• Graduate in any discipline (MBA/PGDM in Finance preferred)

Experience

• 6–10 years in Retail Banking / Wealth Management / NRI Banking
• Prior experience in handling NRI clients preferred

Key Skills & Competencies

• Strong understanding of NRI banking products (NRE/NRO/FCNR accounts)
• Knowledge of FEMA and RBI regulations
• Relationship management & client servicing skills
• Sales orientation and target-driven mindset
• Good communication and interpersonal skills
• Ability to work across time zones (based on NRI geography)