VP - SDG - Application Manager – TBG Corporate Banking Channels

Hiring for: A leading private sector bank in India, offering a wide range of banking and financial services to corporate, retail, and institutional clients.

Role: VP - SDG - Application Manager – TBG Corporate Banking Channels

Experience: 12 to 18 years

Location(s): Andheri East, Mumbai

Salary: Up to INR 60 LPA

Department

Service Delivery Group (SDG)

Role Purpose

Own assigned Corporate Banking Channel applications and ensure operational stability, stakeholder management, change delivery and compliance.

Application Ownership Areas

Cluster A: Indus Direct Web & Mobile

Cluster B: API Banking, SFTP, H2H

Cluster C: Indus Collect, PG Integrations, Agency Banking

Key Responsibilities

• End-to-end ownership of assigned applications

• Incident, problem and change management

• Business requirement coordination and UAT support

• Stakeholder and vendor coordination

• Documentation, SOPs and compliance readiness

• Continuous service improvement

KPIs

• Application availability

• Incident closure within SLA

• Timely UAT and release completion

• Reduction in repeat incidents

• Audit readiness and documentation completeness

• Business stakeholder satisfaction